FAQ

Q: Are lovesshopping building block toys safe for kids and collectors?

A: Yes! All lovesshopping building block sets are made from non-toxic, high-quality ABS materials and pass strict safety inspections. The blocks feature smooth edges and a precise fit, making them safe for children (recommended age 6+) and enjoyable for collectors and hobbyists alike.

Q: How long does it take to receive my order?

A: Orders are processed within 1–3 business days.

• 🇺🇸 USA shipping: typically 3–7 business days

• 🌍 International shipping: usually 7–21 business days depending on destination and customs

You’ll receive a confirmation email once your order has shipped.

Q: Can I track my order?

A: Absolutely! Once your package ships, you will receive a tracking number via email. You can track your order directly on the carrier’s website to monitor its delivery progress.

Q: What if blocks are missing or the set arrives damaged?

A: If your building block set arrives damaged or missing pieces, please contact us within 7 days at service@aussielivingcovip.com and include clear photos. We will promptly arrange replacement parts, a new set, or a refund depending on the situation.

Q: Do you offer international shipping?

A: Yes, lovesshopping ships worldwide. Please note that customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

Q: Can I cancel or change my order?

A: Orders can be canceled within 3 business days before shipment. Once the order has been processed or shipped, cancellations may no longer be possible. Please contact us as soon as possible if you need assistance.