Contact Us

We’re thrilled to connect with you!

Whether you have questions about our building block sets, need help with your order, are missing pieces, or simply want to share feedback, the lovesshopping support team is here to help.

Get in Touch

You can reach us through the following channels:

📧 Email: service@aussielivingcovip.com

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (MST)

We aim to respond to all inquiries within 24–48 business hours. During peak seasons or promotional periods, response times may be slightly extended — but rest assured, every message is important to us.

If your inquiry is about an order, please include:

• Your order number

• Product name

• A brief description of the issue

• Photos (if applicable, for damaged or missing pieces)

This helps us resolve your request as quickly as possible.